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Year: 2022

Systemness as it Applies to Perioperative Services

What is “system-ness”? “Systemness” is the ability to provide a consistent experience for patients, providers, and hospital staff regardless of the care setting across the continuum. It can improve patient and provider experience,…

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I Wish I Knew Then…

Having over 40 years working in healthcare with 25 of those as a healthcare executive, I learned many lessons, most of which I wish I knew when I was a…

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Breaking the Habit of Complacency

“If you always do what you’ve always done, you’ll always get what you’ve always got.” – Henry Ford “Because this is the way we’ve always done it”. Most of us have…

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