Positions @ Corazon

Entry-level position with an opportunity for advancement. We are looking for a highly energetic, self-motivated, client oriented individual. Our company culture encourages community engagement, and creative employee programs. This role is 25-30 hours per week. Candidates should be proficient in data entry, EXCEL, word, PowerPoint, and other Microsoft products. This role is responsible for supporting the accreditation business unit and coordinating all administrative functions of the surveyor team.

Position Scope: Assists the Accreditation team and business unit to deliver exceptional client work and work product. Works with the accreditation team in the development of client deliverables (correspondence, accreditation packets, templates, agendas, reports, AccrediDATA dashboards and educational content), administrative support of the accreditation surveyors with their calendars, travel, and maintenance of internal systems. Supports all general office needs when required.

Responsibilities:

• Act as a communication and engagement liaison between clients the accreditation business unit, sales, and the Corazon team.
• Administrative support of accreditation services to include all initiation activities, meeting coordination, telephone communication, tool development, and reporting.
• Act as a liaison between sales and accreditation delivery personnel by coordinating the necessary hand-off meetings
• Establishes secure communication protocols with hospitals, clients and physicians, monitors client submissions, and retrieves information as needed, including the management and organization of client records received and uploaded to Corazon’s HIPAA compliant BOX share file platform supporting the accreditation business unit.
• Coordinates all accreditation content (including peer review) specific to clinical data repositories, image management, medical review activities, documents uploaded to the Corazon client portal (box), etc.
• Collaborates with the finance team for all invoice tracking and provides assistance with AP when applicable.
• Researches and monitors relevant state-based and national accreditation standards and regulations.
• Assists in running AccrediDATA client dashboard reports.
• Manage and distribute specific accreditation business unit reports to the appropriate personnel.
• Develop and maintain process documentation, including, but not limited to policy and procedures supporting the accreditation business unit.
• Collaborate with marketing personnel to prepare materials that are consistent with Corazon branding and the expected work product.
• Maintain accountability such as providing maintenance support for the accreditation team dashboards and metrics. Participate in internal team meetings, strategy meetings, take minutes, and distribute as directed.

General Responsibilities:

• Provide support to the data entry, ongoing maintenance, and reporting of the Customer Relationship Management (CRM) [“CUBE”] system utilized for client and company business.
• Handle incoming calls and general inquiries; route all calls to the appropriate person in a professional manner.
• Maintain professional and positive relationships by responding readily to all internal and external customers.
• Work as an integral team member in maintaining smooth business operations; work collaboratively with the management team in various special projects where necessary.

Qualifications:

• Bachelor’s degree preferred. Associates degree in accounting, finance, or business required.
• Relevant work experience in hospital and/or healthcare setting preferred.
• Self-starter with exceptional time-management skills; must be able to prioritize tasks accordingly with an ability to manage multiple requests, tasks, and projects simultaneously and adhere to tight deadlines.
• Expert-level proficiency in Microsoft Office products, particularly, Excel, PowerPoint, and Word as well as internal and external database management.
• Strong written and verbal communication skills.
• Ability to work effectively, independently and in a team environment.

Other:

If you’re interested in applying for this position, please submit your application here.

Contact Katrina Callen at 412-364-8200 or email kcallen@corazoninc.com if you have any additional questions.

Corazon is seeking a Coordinator to add to our growing team! This individual will assist the Sales and Consulting teams to deliver exceptional work through administrative support. This individual will act as a communication liaison between prospects, clients, and Corazon teams. The role also includes participation in internal team meetings and work alongside the sales / consulting teams to coordinate scheduling. They will conduct research to support sales, client engagements, develop presentations and schedule calls / meetings.

Qualifications:

• Bachelor’s degree preferred or 2+ years’ experience in an administrative role (or equivalent)
• Computer skills to include Microsoft Word, Excel, Power Point and Outlook required
• Strong organization and communication skills; ability to organize workload and handle multiple priorities and requests

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Pittsburgh, PA 15237: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Microsoft Office: 2 years (Required)
• Administrative support: 2 years (Required)

Corazon, a national leader in strategic service line development for hospitals and health systems is seeking a dynamic and innovative individual to join our growing team as a Healthcare Services Account Executive (Consulting, Recruitment, and Accreditation & Peer Review).

Position scope:

Represents Corazon with an integrated ownership of sales contracts from lead generation of potential sales prospects through negotiation and close of agreement. Effectively uses a consultative sales approach to determine the prospect’s needs and leverage tactics that are common within the sales processes at a professional services firm. Works with the sales team to seek, evaluate, and produce sales leads and opportunities for the firm with accountability to the COO/EVP.

Responsibilities:

• Responds in a timely manner to leads and prospects, compiles related analysis, and cultivates new business relationships;
• Develops consulting proposals with further assistance from the sales team to ensure they are succinct, appropriate to need, priced appropriately, and are sent timely;
• Recommends product(s) or service enhancements to improve customer satisfaction and sales potential;
• Works collaboratively with the team to identify and cultivate cross-selling across business units;
• Creates plans to identify new leads and works with the sales team to conduct calls, shuffles etc., to identify contacts and potential clients;

Qualifications:

• Bachelor’s degree required; Master’s degree preferred.
• Three to Five years of successful sales experience preferably in healthcare service sales with the ability to facilitate change, influence people, and effectively listen and communicate, both verbally and in writing.
• Proficiency in the Microsoft Office Suite.
• Ability to exercise a high degree of initiative, judgment, discretion, and decision-making.

Other:

• Must live in the Pittsburgh area and have a regular presence at the Corazon office site.

If you’re interested in applying for this position, please submit your application here.

Contact Katrina Callen at 412-364-8200 or email kcallen@corazoninc.com if you have any additional questions.