Positions at Corazon

Corazon, a national leader in strategic service line development for hospitals and health systems is seeking a dynamic and innovative individual to join our growing team. The Client Delivery Coordinator for the Consulting Division will join a team of experts who are former hospital executives, experienced clinicians, financial specialists, and business planners. This position will hold a support role in consulting client projects by assisting the consulting project team(s) to deliver exceptional client work. This involves coordination of phone calls, scheduling, electronic and physical files, data portal management, and formatting. Upon the request of the consulting project team(s), assistance with developing client deliverables (e.g., power point creation, educational content) may occur. Additionally, the Client Delivery Coordinator will be responsible for the maintenance of internal project management systems (CRM) to run daily, weekly, and monthly reports to support overall consulting division management. Supports general office needs where necessary.

Specific Core Responsibilities:

• Act as a communication liaison between clients and the consulting team(s).
• Provide support to the consulting team including coordinating client activities (e.g., new client setup, scheduling visits/meetings, etc.)
• Manage data portal (i.e., Sharepoint) for all client data submission
• Assist in the development of client deliverables, such as PowerPoint presentations, Word and Excel documents, as directed.
• Support the development of client written reports, including formatting the client deliverables and assuring timely completion and submission.
• Develop and maintain process documentation for the Consulting division.
• Conduct research to support client engagements, presentation development, and business needs of the company.
• Act as a liaison between sales and client delivery personnel by coordinating the necessary hand-off and updating meetings.
• Maintain accountability (run reports and analyze) various weekly, monthly and quarterly reports for distribution to Consulting management and Corazon leadership team

General Responsibilities:

• Provide support to the data entry, ongoing maintenance, and reporting of the Customer Relationship Management (CRM) [“CUBE”] system utilized for client and company business.
• Handle incoming calls and general inquiries; route all calls to the appropriate person in a professional manner.
• Collaborate with marketing personnel to prepare materials that are consistent with Corazon branding and the expected work product.
• Assist with booking travel arrangements for the consulting project team(s)
• Maintains professional and positive relationships by responding readily to all internal and external customers.
• Works as an integral team member in maintaining smooth business operations; work collaboratively with the management team in various special projects where necessary.
• Maintains client confidentiality and adhere to HIPAA standards.

Qualifications:

Required:

• High proficiency in Microsoft Office (e.g., Word, Excel, Power Point, Outlook, SharePoint, OneDrive).
• Strong organization and communication skills (verbally and in writing).
• Ability to organize workload and handle multiple priorities and requests.

Preferred:

• Bachelor’s degree from an accredited college.
• Experience with CRM/ERP software.

Other:

Must live in the Pittsburgh area and have a regular presence at the Corazon office. A flexible hybrid work environment (in-office/work from home) exists. The employees’ residence must have access to telephone service (cell phones are appropriate) and high speed internet.

If you’re interested in applying for this position, please submit your application here.

Please contact us at 412-364-8200 if you have any additional questions.

Corazon, a national leader in strategic service line development for hospitals and health systems is seeking a dynamic and innovative individual to join our growing team as a Healthcare Services Account Executive (Consulting, Recruitment, and Accreditation & Peer Review).

Position scope: Represents Corazon with an integrated ownership of sales contracts from lead generation of potential sales prospects through negotiation and close of agreement. Effectively uses a consultative sales approach to determine the prospect’s needs and leverage tactics that are common within the sales processes at a professional services firm. Works with the sales team to seek, evaluate, and produce sales leads and opportunities for the firm with accountability to the COO/EVP.

Responsibilities:

• Responds in a timely manner to leads and prospects, compiles related analysis, and cultivates new business relationships;
• Develops consulting proposals with further assistance from the sales team to ensure they are succinct, appropriate to need, priced appropriately, and are sent timely;
• Recommends product(s) or service enhancements to improve customer satisfaction and sales potential;
• Works collaboratively with the team to identify and cultivate cross-selling across business units;
• Creates plans to identify new leads and works with the sales team to conduct calls, shuffles etc., to identify contacts and potential clients;

Qualifications:

• Bachelor’s degree required; Master’s degree preferred.
• Three to Five years of successful sales experience preferably in healthcare service sales with the ability to facilitate change, influence people, and effectively listen and communicate, both verbally and in writing.
• Proficiency in the Microsoft Office Suite.
• Ability to exercise a high degree of initiative, judgment, discretion, and decision-making.

Other:

• Must live in the Pittsburgh area and have a regular presence at the Corazon office site.

If you’re interested in applying for this position, please submit your application here.

Please contact us at 412-364-8200 if you have any additional questions.