Neuroscience Program: Measuring the Impact of Process Change
A recent survey of hospital CEOs in the U.S. identified cost containment and the maximizing of revenue capture as top priorities. And given ever-growing industry emphasis on quality, hospitals must find ways to ensure best practice care comes at the lowest possible cost.
In the face of this finding, it may, on the surface, be counter-intuitive to suggest the engagement of an outside consultant in an effort to control costs, when an organization has already invested in qualified and competent service line leadership within the full-time work force. However, organizational leaders at the service line level are often consumed with day-to-day operations and, over time, are called upon to assume additional responsibilities.
The resulting dilution of work effort and diversion of attention means less time available to devote to the detailed evaluation, identification, and root cause analysis of operational inefficiencies that are directly and negatively impacting the organization’s bottom line.