What does it mean to have a truly successful PCI program? Achieving this goal requires a critical look at whole-program performance from multiple angles: quality, operations, financial, physician engagement, patient satisfaction, and more. Increasing industry pressure for transparency, along with consumer research about healthcare provider outcomes, has increased the importance of program differentiation through these indicators. Through Corazon’s Platinum Accreditation, clients receive feedback on all aspects of program performance, in addition to cornerstones like high quality care. This allows for multi-faceted differentiation through accreditation as well as realized program performance milestones. Findings also lend toward goals related to growth, collaboration, and program support to enhance overall success.
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